About Us

Last updated 23 April 2025.

1. Introduction

www.happen.co.uk and is brought to The Family Health Group Ltd. The Family Health Group Ltd is registered in England and Wales at Suite 1, St Peters House, Silverwell Street, Bolton, BL1 1PP under company number 14982976

To get in contact with our team, including to arrange a call with a prescriber, you can:

• Submit a request using this link: https://www.happen.co.uk/contact.
• Call us on 0333 004 0020.
• Submit a request from within your customer portal.
• Email us at [email protected]

Our team is available:

• Monday 09:30-18:30
• Tuesday 09:30-18:30
• Wednesday 09:30-18:30
• Thursday 09:30-18:30
• Friday 09:30-18:30

These hours and days do not apply to bank holidays and/or other public holidays.

If you require urgent medical advice or immediate medical attention, please call NHS 111 (for non-life threatening issues) or 999 (for life threatening emergencies). Alternatively, visit your local A&E.